Nearly Perfect Website Uptime.
The quality of SiteGround’s uptime was almost flawless in that period. A rating of 99.99 percent makes them one of the most consistent hosts we’ve seen.
Reliable uptime such as this makes visitors to the website happy. But more importantly, it means that your site is almost guaranteed to work around the clock so you won’t miss out when your customers want to buy.
Impressive Load Time, Some Of The Best.
Site speed when choosing a host is easily the second most critical factor.
For starters, Google research shows that if your pages don’t load within three seconds, 53 percent of people will leave.
You can’t do a lot to repair a sluggish host, however. To lighten their weight, you may be able to compress pictures. To take some pressure off your computer, you might be able to load them through a CDN. But a slow host once? A poor host all the time.
Fortunately, with SiteGround you don’t have to think about that. It’s 713ms over-average loading time is not the fastest we’ve ever seen, but it puts SiteGround at pace close to the top 10.
We have been tracking SiteGround in full for over two years now, and with their help we have never had any major problems.
They provide consumers with a knowledge base to seek their own quick responses. Otherwise, you can call or use the live chat 24/7.
We opted for the live chat option for this latest test and in less than a minute we were linked to Vladislav.
There was no significant lag in responses unlike other hosts. And it seemed as if he knew what he was talking about and wasn’t going to have to look up answers every time we sent a new question.
Free Site Migration Included.
Whenever we see web hosts coming out with an option for “DIY migration,” it makes us somewhat anxious. That’s because most of them aren’t great, and they end up placing the customer more burden.
However, SiteGround may be the exception to this rule. They created a free Migration plugin for WordPress that you can add to any page.
No long and boring walkthroughs are necessary either. You simply generate a token from within your SiteGround hosting account and the plugin will help with the heavy lifting quickly.
Indeed, you still need to do some research. But the good news is that this option helps you to move as many websites as you want. (In contrast, some hosts providing “free migration” cap it after just a few, requiring you to pay after a certain point.) If you’d rather have some qualified, hands-on assistance, SiteGround will throw free service on their higher-level plans (GrowBig and up).
When you exceed the limits on each program, each additional page will be charged a nominal fee of $30.
Free SSL and CDN.
Google Chrome, by a wide margin the world’s most popular web browser, has deliberately begun to warn people if the page they are trying to reach does not have an SSL certificate set up.
SSL helps protect any information that is sent back and forth between the device of the user and the website, including personal information such as IP addresses or credit card numbers. When left unsecured, this data can easily be captured by hackers and others. So here, Chrome is looking for the best interest of web users.
This essentially makes SSL certificates a prerequisite on all websites today, in other words. And happily, on all plans, SiteGround throws these in for free.
The other piece of good news is a free Cloudflare CDN (Content Delivery Network). CDN stores large files in various locations around the globe, such as photos, on many servers. It helps ensure that the documents are kept as close to site visitors as possible, making them available faster.
SiteGround has servers distributed across three continents, helping to keep loading times fast and providing a good customer experience.
Range Of Features, Regardless Of Your Skill Level.
SiteGround has something for everybody.
Beginners and bloggers want you to be able to install in just a few clicks popular website builders like Weebly. Weebly features a simple drag-and-drop editor that allows you to take full control of your site’s look and feel (without diving into code).
Apart from Weebly, SiteGround also has deep WordPress, Joomla, and Drupal integrations. It is possible to install each of these apps quickly and painlessly. No need to support a designer.
If you’re a designer, though, you’re lucky too.
In addition to SSH, WP-CLI, SFTP, and phpMyAdmin, you will get Git pre-installed on larger plans. They have multiple versions of PHP available to you. There is multi-level caching. And you can also have access to site testing environments to plan or check before moving into production new features.
SiteGround also promotes security by using a proprietary AI-bot detection tool which aims to snuff out new attacks before they strike. Their data reports that their servers are blocked every hour from 500,000 to two million brute-force attempts anywhere.
So you are not left alone, either, to deal with these headaches.
Uptime Is Guaranteed In Terms Of Service.
Average uptime of 99.99 percent? Okay, here is a little reason why SiteGround doesn’t fail –it would cost them millions in revenue.
Sometimes, when you dig into the terms of service of a web host, there are only bad news lost in the fine print.
We are shocked by SiteGround in a good way. We guarantee “99.9 percent network uptime on an annual basis” under their Service Level Agreement. If they ever fall below that level, you will be rewarded with free hosting months.
Money Back Guarantee
On all shared hosting packages, SiteGround has a complete 30-day money-back guarantee. In comparison, their cloud, VPS, and dedicated hosting packages only come with a refund for 15 days.
Domain name fees and any other “extras” are usually not reimbursed, like many other hosts. And this policy of reimbursement applies only to brand new clients. So on maintenance contracts you can’t get refunds.